Thursday, August 11, 2011

OCS Conference Directory/Livemeeting issue

Well I came across one of the issue where conference directory is removed. Users are not able to create livemeetings. Getting error "can not connect to the server because the information might be incorrect or the server is unavailable" and below are the event ids:

Event Type: Error
Event Source: OCS User Services
Event Category: (1006)
Event ID: 32080
Date:  10/14/2011
Time:  2:20:19 PM
User:  N/A
Computer: TestOCS
Description:
This pool is missing a required piece of configuration information. No conference directory exists. Without a conference directory, conferences cannot be registered for phone bridge access.

Now the workaround is either create a new pool and move the newly created conference directory from that pool to the old pool or go to ADSIEdit and create another conference directory:

Open ADSIEDIT.
Navigated to the following.
CN=Configuration.
CN=Configuration,DC=<DC Name>,DC=com
CN=Services.
CN=RTC Service.
CN=Conference Directories.

Right Click on "CN=Conference Directories".
New -> Object
On the New Windows that opens which says "Select a Class:" choose msRTCSIP-ConferenceDirectory
In the Value Field type 2.
Note:- Value Field corresponds to the Common-Name of the Conference Object that we are creating.

Click on Next.
Click on Finish.

Now under the "CN=Conference Directories" we will see the new Directory Created with name "CN=2".

Now expand the following.
CN=Configuration.
CN=Configuration,DC=<DC Name>,DC=com
CN=Services.
CN=RTC Service.
CN=Pools
CN=<pool name>
CN=Microsoft
CN=LC Services

Right Click on "CN=LC Services" and go to properties.
Check for the Attribute called distinguishedName.
Copy the value of distinguishedName.

Now expand the following.
CN=Configuration.
CN=Configuration,DC=<DC Name>,DC=com
CN=Services.
CN=RTC Service.
CN=Conference Directories.
Cn=2

Right Click on the "CN=2" and go to the Properties.
Check for the Attribute msRTCSIP-ConferenceDirectory.
Pasted the Value here.

Also check for the Attribute msRTCSIP-ConferenceDirectoryId
Enter the Value 2 there.

Restart OCS services and you can enjoy livemeeting now.

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